What We Offer
At Boonim Inc., we offer a comprehensive range of Salesforce implementation services to empower your business in the realms of sales, customer service, and marketing. Our approach takes you through these stages to ensure a seamless Salesforce experience:
Salesforce Consulting
First things first, we sit down and chat with you to fully understand your unique business needs. We’ll help you define clear objectives that Salesforce will support, whether it's boosting sales productivity, streamlining sales cycles, or gaining a 360-degree view of your customers. Together, we’ll chart out the path to achieving your goals using Salesforce's capabilities, discussing any customizations and integrations needed for a perfect fit. Our detailed planning ensures we stay on time and within budget.
Customization and Configuration
Tailoring your Salesforce solution is key. We have two ways to do this. Configuration involves using point-and-click tools to tweak Salesforce's default features. On the other hand, customization, a bit more intensive, lets us use Apex code for larger changes to meet your objectives.
Integration
Seamless operation is crucial. We’ll make sure your Salesforce solution works harmoniously with third-party systems like ERP, e-commerce platforms, and document management systems. This ensures a clear flow of data across all integrated applications, giving you enhanced visibility.
Data Migration from Old CRM
Worried about transitioning your data? Don't be. we’ll migrate your data into Salesforce smoothly, without any loss or corruption, system downtime, or disruption to your business processes. we’ll analyze and structure your legacy data before migration, ensuring it remains organized and ready to use. We even set up data structuring rules to maintain quality post-migration, such as duplicate rules. This doesn’t read well, delete the second rules?
User Training
We believe in empowering your team. That's why we provide comprehensive Salesforce training. Our goal is to boost user adoption and help your team make the most of Salesforce's default and custom features, ultimately enhancing productivity.
Launch
Once we've crafted a custom Salesforce solution in the development environment and it's passed our rigorous testing, it's time for the User Acceptance Testing (UAT) phase. Here, your team gets to explore the solution's functionality and ensure it aligns with your requirements. If all is well, we’ll launch the new Salesforce solution into the production environment, making it available to your employees.
After-Launch Support
Our support doesn't stop at launch. We're here for you during the critical early stages of Salesforce usage. We provide on-demand support to fine-tune features, address any issues, offer release notes, and ensure optimal user adoption.
